On Windows, whenever I plug in my camera, a program pops up and it is all gravy from there.
On my mac iTunes pops up whenever if plug my iPhone but i can’t seem to find how to move my media from the iPhone to the MAC using iTunes.
I tried the sync thing but the later did not work. It seems that it wants to grab the photos from my computer not vice versa.
It happens that there is program under Applications called "Image Capture" that will do the job just fine (the logo is displayed below).
This program will help you import photos and videos without any problems. So good luck!